Customer Service

Ordering

Orders can be securely placed on our website or by phone. Customer support is available toll-free at 1-866-30-MABEL (62235), or online via live chat, Monday-Friday 9am – 5pm EST. You can also reach us by email at info@mabelslabels.com.

2014 Holiday Shipping Guidelines

To receive your order in time for holiday gift-giving, be sure to order by these dates:

Canada US
Standard Shipping December 10 December 5
Express Shipping December 17 December 16
Priority Shipping December 19 December 19

Shipping Rates and Transit Times

Ship To Standard Mail Express Priority
Canada FREE
2 – 9 business days
$8.00
1 – 4 business days
$25.00
1 – 2 business days guaranteed
U.S.A. FREE
6 – 12 business days
$14.00
3 – 5 business days
$25.00
1 – 2 business days guaranteed
All other countries $8.00
2 – 6 business weeks
$21.00
6 – 10 business days
$55.00
4 – 7 business days guaranteed

Please note:

  • Orders with standard shipping are estimated to dispatch the next business day; however, during busy periods, dispatch for standard orders may take longer.
  • Standard shipping does not include tracking.
  • Orders with express or priority shipping are always dispatched the next business day.
  • Please allow for one extra business day if your order was placed on a Canadian or American statutory holiday.
  • Transit times are estimates not guarantees, with the exception of Priority.
  • Shipping to rural areas may take longer, including shipments to the following states and provinces: YT, NT, NU, AK, HI.
  • Shipping charges are before taxes and after discounts.

Payment Type

We accept Visa, MasterCard and PayPal.

Track Your Order

To check on the status of your order, visit http://track.mabelslabels.com.

Refund Policy

All of our products are backed by a 100% satisfaction guarantee. If you’re not satisfied with any part of your order, simply return it to us for exchange or refund (return postage not included). And remember, we’re always here to help! Please contact our Customer Service team if you have any questions or concerns.

Request Brochures

If you would like to request some free Mabel brochures to pass out to family, friends, daycare, or school, please email your request to promo@mabelslabels.com , and be sure to include your shipping address! Thanks for helping us spread the word!